Privacy Policy

At Smart Estimates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Voice AI software ("Service").

1. Information We Collect
We may collect the following types of data:

a. Personal Information

Name, email, company name, contact details

Payment information (via third-party processors)

b. Usage & Technical Data

IP address, browser type, device information

Time and duration of usage

Crash and diagnostic data

c. Voice Data

Audio recordings (if applicable)

Transcriptions generated from user voice inputs

Metadata related to voice interactions

2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve the Service

Process transactions and communicate with you

Personalize the user experience

Train, evaluate, and improve AI performance (only with explicit user consent)

Detect and prevent fraud or abuse

3. Sharing Your Information

We may share your information with:

Trusted third-party service providers

Legal authorities when required by law

Analytics and hosting providers (e.g., cloud services)

We do not sell your personal data.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. Audio recordings and voice data may be deleted after processing unless explicitly retained for training or auditing purposes with consent.

5. Security

We use administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

Access or correct your data

Delete your account and associated data

Object to processing for specific purposes

Contact us at [email protected] to exercise these rights.

7. Children's Privacy

Our Service is not directed to individuals under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy. Continued use of the Service indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
📧 [email protected]